What if I am not able to complete the online application?

Please email support.hr@lindamoodbell.com or call at (805) 546-5693 for assistance.

 

General Applications Tips:

  • Complete the application within 45 minutes
  • Keep resume file name fairly short
  • Do not use the browser back buttons
  • Use the current browser versions of Mozilla Firefox and Chrome
  • Clear temporary files and cookies from your browser
  • Match the type of format for the field (eg. a date field will need to be DD/MM/YYYY)
  • Don't worry if your resume shows up unformatted in the online application system. It will attach to your online application in the correct format
  • Make sure that all applicable fields are filled in correctly, as some fields will not auto-complete from your resume upload
  • If you receive an error, please make a note of the error code. This will help when speaking with our Human Resources Department
  • Make sure you have a good internet connection

 

What can I expect after I apply?

After completing the application process, you will receive an email confirmation from no-reply@silkroad.com within 15 minutes. If you do not receive this email, you will need to check your spam filter. If the email is not in your spam filter, please email support.hr@lindamoodbell.com so we can look into this for you.

The Human Resources Department will contact you after reviewing your resume to inform you of the next steps. You may be invited to attend a Lindamood-Bell screening.

 

What does the screening process consist of?

The screening takes approximately 45 minutes. At the screening, you will learn who we are as a company and complete our entrance evaluations consisting of a spelling assessment and a reading comprehension assessment.

 

Can I re-apply if I screened in the past and was not hired?

You can take our screening assessment again 3 months after your previous screening. Please let the Human Resources Department know if you have screened in the past.

 

What do I do if I can’t reset the password on the account?

For help resetting a password, please contact Rival Support at (800) 233-1819.

 

What if I receive a “Current Action Temporarily Unavailable” message directly after uploading a resume?

This typically occurs only when your resume file name is too long or contains special characters. Reduce the file name to less than 14 characters and remove any special characters from the file name, then repeat the upload process. If you continue to experience the error, contact Lindamood-Bell’s Human Resources Department for assistance at support.hr@lindamoodbell.com or (805)546-5693.

 

How do I update my resume after my application is submitted?

Please email support.hr@lindamoodbell and attach your new resume. HR will manually update the resume that is attached with your application.

 

How do I add a cover letter or additional attachment to my application?

Please email support.hr@lindamoodbell.com and attach the document you would like added to your application.

 

Can I see a record of my applications?

Yes, from the Get Started dropdown, select View My Account. Enter your email address, and you will receive an email with a list of all associated jobs you’ve applied to. From this list, you may withdraw from positions you are no longer interested in, or click Not Me to remove an application completely from your account.